American Institute of Management

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American Institute of Management, Inc.

Customer Service

>> Becoming an Effective Leader Today’s brand of leadership incorporates influence,
      inspiration, motivation, and persuasion techniques, which make room for infinite creativity and
      happy, challenged employees. This workshop will introduce you to the often-misinterpreted role
      of leadership and show you how to incorporate effective leadership techniques into your business.

>> Conflict Resolution Learn the methodical process of building relationships and finding ways
      to achieve win-win results.

>> Core Skills Enhance core selling to build a solid foundation of goals, time management and
      negotiations.

>> Customer Service We'll clarify the true definition of a customer, which may surprise you,
      then delve into practical, no-nonsense methods for exceptional service.

>> Effective Facilitation Techniques is for people who want practical skills to improve both
      personal and organizational communication. The sessions are facilitated in large and small
      groups with focus on individualized interaction

>> Effective Personal Productivity Productivity is the wellspring of success and a basic part
      of human nature. Effective Personal Productivity program will help members of your organization:
      Evaluate their attitude and make productive behavioral changes, Set goals and achieve results,
      Increase productivity through controlling priorities, Communicate more effectively.

>> Goal Writing In this workshop, we’ll show you some tools that will help you organize, analyze,
      and realize the valued goals in your life – objectives for both your professional life and your
      personal life.

>> Marketing & Networking Customized workshop or series to develop a marketing plan,
      strategies and techniques on how to network and get referrals.

>> Principles of Partnership Selling Bridge your company's offerings and customer needs
      while creating a marketing presence that achieve sales goals.

>> The Art of Negotiation learn how to earn more money and spend less, excel professionally,
      and strengthen relationships with colleagues, family, and friends

>> Time Management delivered in single or 3-part sessions. Discover strengths & weakness as
      well as tips and techniques to get more from your available time.

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Contact American Institute of Management, Inc.:
Council Bluffs, Iowa ~ Sun City West, Arizona
Telephone 888-322-0209 § 712-322-1112 or Email Us