American Institute of Management

· Hiring Decisions · Behavior Based Evaluations ·

American Institute of Management, Inc.

Assessments

• Step One Survey II

• Customer Service Perspective

• Profiles Sales Indicator™

• The Profile XT

• Check Point 360

• Profiles Performance Indicator™

Historically, employers have depended upon résumés, references and interviews as sources of information for making hiring decisions. In practice, these sources have proven inadequate for consistently selecting good employees. When selecting people for promotion, otherwise excellent employees have too often been miscast into roles they could not perform satisfactorily.

The use of assessments has become essential to employers who

• want to put the right people into jobs,
• provide employees with effective training,
• help their managers to become more effective, and
• promote people into positions where they will succeed.

The use of assessments has resulted in extraordinary increases in productivity while reducing employee relations problems, employee turnover, stress, tension, conflict and overall human resources expenses.

Call us at 712-322-1112 to set up an assessment for you!
Assessment Request Form - (Excel format)       (PDF format)

>> Step One Survey II is a pre-employment screening tool for assessing the
    attitudes of job candidates regarding integrity, reliability, drug use and work
    ethic. This is the solution for employers who hire too many people who are
    dishonest, use drugs, are late or "no-shows" and whose work effort is
    substandard. For general information, select the Information Sheet and to view a
     Sample Report, select Sample Report.



>> The Profile XT is a multi-purpose assessment that is used for selection,
    coaching, training, promotion, managing, and succession planning. It is a
    powerful and dynamic management tool that employs 21st Century technology
    to put the right people in the right jobs. It is administered on the Internet and
    reports are immediately available. For general information, select the Information
    Sheet and to view a Sample Report, select Sample Report.



>> Customer Service Perspective A tool for making sure everyone in your
    company is on the customer service team. Just as a chain is only as strong
    as its weakest link, a thoughtless remark on the phone or inattention to a
    customer's needs can result in the loss of business. Everyone needs to be
    concerned with customer service. Customer Service Perspective
    measures eight behavioral characteristics and two proficiencies that are key to
    delivering excellent customer service. It also discloses an employee’s or job
    candidate’s needs for customer service training and orientation. For general
     information, select the Information Sheet and to view a Sample Report, select Sample
    Report.



>> CheckPoint 360 A powerful professional development tool, that
    positively impacts an individual’s growth and career, and an organization’s
    success. For managers, supervisors, and others in leadership positions, it can
    facilitate peak performance that generates improved productivity.
    CheckPoint 360 quantifies a participant’s competencies, verifies the results
    from a variety of perspectives, and identifies ways to enhance skills. For
    general information, select the Information Sheet and to view a Sample Report, select
     Sample Report.

>> Profiles Sales Indicator™ is a tool for selecting, managing, and training
    salespeople. It measures five key qualities of successful salespeople and
    predicts performance in seven critical sales behaviors. Using the Profiles Sales
    Indicator to build and develop a sales organization can result in record-
    breaking productivity, retention of top performers, and exceptional profitability.
    For general information, select the Information Sheet and to view a Sample Report, select
     Sample Report.

>> Profiles Performance Indicator™ measures five key personality
    factors and their impact on seven critically important aspects of success in
    business. The report helps you understand how an individual is effectively
    understood, motivated, and managed. It is economical and is quick to take,
    making it the ideal choice for your business. For general information, select the
    Information Sheet and to view a Sample Report, select Sample Report.

HR Support

>> Conflict Resolution
    Learn the methodical process of building relationships and finding ways to achieve win-win results.

>> Creating Performance Evaluations
    Customized session to create behavior based evaluations that are goal oriented.

>> Developing Employee Handbook
     Customized program to develop a company or department handbook.

>> Develop Orientation
     Customized program to set up a company orientation program.

>> Developing Policies & Procedures
     Customized program to develop system and style of policies and procedures.

>> Diversity
     This workshop is delivered in a safe environment. Discover your own beliefs toward others and decide your
     personal plan of action.

>> Generate Interview Questions
    Customized session to develop interview questions that assess behaviors and skills, knowledge and attitudes.

>> Giving Performance Evaluations
    Understand the importance of regular performance reviews as well as how to write and deliver them to be
     effective.

>> How to Manage Projects and Deadlines
   A step-by-step process you can follow with ease. We’ll take you from the beginning of the project to its
     completion, moving through each step with care and thoughtfulness.

>> Interview & Hiring
    Discover ways to interview potential employees using assessments, questions and watching body language.

>> Public Speaking
     Experience the opportunity to give a public speech after learning some simple steps for success.

>> The Value of Mentoring
    In this workshop we'll become aware of the importance of mentoring and techniques to make the experience
     positive!

>> Train the Trainer
    Training others does not come naturally to some. Become aware of learning styles and teaching techniques
      to enhance your next training opportunity.

>> Writing Job Descriptions
Customized program to develop functional, effective position descriptions.

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Contact American Institute of Management, Inc.:
Council Bluffs, Iowa ~ Sun City West, Arizona
Telephone 888-322-0209 § 712-322-1112 or Email Us