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American Institute of Management, Inc.

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>> Conflict Resolution Learn the methodical process of building relationships and finding ways
       to achieve win-win results.


>> Customer Service We'll clarify the true definition of a customer, which may surprise you,
       then delve into practical, no-nonsense methods for exceptional service.


>> Effective Personal Productivity Productivity is the wellspring of success and a basic part
      of human nature. Effective Personal Productivity program will help members of your organization:
      Evaluate their attitude and make productive behavioral changes, Set goals and achieve results,
      Increase productivity through controlling priorities, Communicate more effectively.


>> Goal Writing In this workshop, we’ll show you some tools that will help you organize, analyze,
       and realize the valued goals in your life – objectives for both your professional life and your
       personal life.


>> How to Manage Projects and Deadlines We'll show you how to control your work
      activities and meet deadlines using strategies that have worked for so many others.

>> Positive Impact Learn how to be the type of employee companies fight to keep, by applying
      seven high performance behaviors to their professional life.


>> Preventing Office Politics Learn how to diagnose the symptoms of office politics and
      understand the methods to interrupt disruptive actions.

>> Root Cause Analysis Learn skills that create a climate of problem solving through the art of
      investigation and facilitation to reach the real cause.

>> Self Mastery A plan for success through principles and personal management skills that will
      change your life, enable you to grow in personal confidence and effectiveness.


>> Time Management delivered in single or 3-part sessions. Discover strengths & weakness as
       well as tips and techniques to get more from your available time.


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Council Bluffs, Iowa ~ Sun City West, Arizona
Telephone 888-322-0209
§ 712-322-1112 or Email Us

© 2005 American Institute of Management, Inc.
Website updated 12/07/06